dmEDI™/DirecX
Web Services.
DirecX Dispatch Services.
Statware believes that every document you produce is an opportunity for you to more effectively interact with and service your customers. Interactive communications with your customer enhances gives you the opportunity to improve your branding, enhance your value, improve sales... and best of all reduce your expense in the exchange.
DirecX Dispatch Services is a set of unique, web-based, customer-facing digital documents. They include enhanced datacards (mIn or SRDS based) and the routine transactional documents you produce every day including orders and invoice confirmations.
DirecX Document Manager.
For years managers and brokers have struggled with and paid for the hidden expense of tracking and managing the many subsidiary documents associated with client transactions: Clearance requests, order samples, letters of guarantee, list rental agreements, computer verifications, etc. Today you can add to that the growing concern over government compliance (SARBOX) and the liabilities associated with failure to maintain proper records.
The DirecX Document Manager forever changes that by allowing you to scan and tag all of these documents with originating (order) transactions. Secure and password protected the recipient of any document is just a few clicks away from any document.
DirecX Customer Service Center.
Brokers and Managers spend an inordinate amount of time following up on transactional detail. Maintaining strong service levels is critical to client relationships and it is expensive.
The dmEDI™ Customer Service Center gives Statware users a secure, web-based internet address that can be integrated into public web site so that customers (mailers or brokers) can easily research the status of their orders and invoices regardless of whether they are electronically communicated "dmEDI" (system to system) transactions OR conventional transactions.
View and download a
DirecX Web Services document
See the DirecX
Web Services
Presentation
See
a Sample DirecX Dispatch Order Confirmation